Part
order availability, part order cancellation, and parts
order return.
Availability:
(Drop Ship) If a part is shown is in the
inventory as available it is. You are looking
at our central inventory database. It is very
fast and once an order is placed it removes that part
from the inventory. You are searching multiple warehouses.
This site gives you great availability.
Availability (Will Call Method Local Delivery):
If a part is shown in the inventory as available it
is. It might be in our parts store at 7447 university
avenue. Or sent from our San Diego warehouse
to our store. When you place an order we are notified
of the order electronically the moment the order is
placed. We will either pull the order from inventory
and send it to your location, or the part will be
delivered to us from our central warehouse (in
San DIego or LA) then delivered to you.
Availability (Will Call): If the part is shown
in inventory it is available. When your order is placed
we are notified electronically. We will pull
the order from our shelf at 7447 University avenue
and call you, or have the part shipped from our San
Diego warehouse and call you when we receive it. We
will also send you a confirmation E Mail.
Parts Order Cancellation: Once a part order
is placed, it is very hard to cancel. Make sure
you want the part, and that you are ordering the correct
part. The Drop ship method is an electronic
transaction, billing your credit card, and making
the parts order. This can take just a few minutes
for the transaction to take place. It is easier
for us to cancel a will call transaction, because
the part is being shipped locally or picked up at
our parts counter. Making an order for will call uses
local parts delivery trucks. These are expensive
to operate. We don't want them to deliver parts
and handle freight without paying for the service.
Restock Fee: We reserve the right to
charge your account a 25% restock fee on all special
order parts. A special order part is defined
as ( delivered from our warehouse to your location). This may
not apply to Will Call (parts counter transactions),
However, at our discretion we still reserve this right.
Overnight Shipping Charge: Once an order is
placed you will be charged the shipping charge regardless
of a parts order cancellation. These shipping
costs will be your responsibility.
Handling Fees: A parts handling fee may
be charged to you if the part has to be repackaged,
or handled by the warehouse, or our employees.
Returns: Drop ship method. To return
a part you must receive it. Submit a return
request by E Mail, and then return it. Please
review our "Return Policies".
Returns: Will Call and Local Delivery: Please
Email mail us or call us as soon as possible if you
want to cancel an order. This will give us the
ability to prevent the part from being delivered.
Please review our "Return Policies".
Do Not Refuse Shipment: Using the "Drop
Ship Method" you should never refuse shipment.
This will cause the part to go back to the warehouse
that shipped your part, without giving us the chance
to inspect the part. If you refuse shipment,
you will receive no refund.